INTRODUCTION

Pirago (“Pirago”, “we”, “our”) is committed to protecting the privacy of our users (“you”, “your”). This Privacy Policy explains how we collect, use, store, and manage your information when you use our games and applications (“Services”).

This Privacy Policy applies only to information collected through our Services. By using our Services, you agree to the collection and use of your information as described in this policy.

We may update this Privacy Policy from time to time. We encourage you to review it periodically for any changes.

INFORMATION WE COLLECT

When you use our Services, we may collect the following types of information:

1. Personal Information

Information that can identify you, such as:

Name, email address, phone number

User ID or account information

Payment information (if applicable)

Precise location data (if enabled)

2. Non-Personal Information

Information that does not directly identify you, including:

Device information (device ID, IP address)

General location (e.g., city)

Usage data (game progress, session time, interactions)

Technical data (OS, app version, device type)

Users may choose not to provide certain information, but this may limit access to some features.

HOW WE USE YOUR INFORMATION

We use your information to:

Provide, operate, and improve our Services

Personalize content, features, and ads

Communicate with you (updates, support, promotions)

Analyze usage and improve performance

Manage events, rewards, and promotions

We do not sell or rent your personal information to third parties.

DISCLOSURE OF INFORMATION

We may disclose your information if required by law or when necessary to:

Comply with legal obligations

Protect our rights and property

Prevent fraud or security issues

In the event of a merger, acquisition, or restructuring, your data may be transferred in accordance with applicable laws.

COOKIES

We may use cookies and similar technologies to:

Improve user experience

Remember preferences

Analyze usage patterns

You can disable cookies in your browser settings, but some features may not function properly.

THIRD-PARTY SERVICES

Our Services may include links or integrations with third-party services. We are not responsible for their privacy practices. Please review their policies before using such services.

SECURITY

We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

CHILDREN

Our Services are not intended for children under 13. We do not knowingly collect personal information from children.

DATA DELETION

If you would like us to delete your data, please contact us at:

📧 long.ta.vu@pirago.vn

We will process your request within a reasonable timeframe.

USER RESPONSIBILITIES

By using our Services, you agree not to:

Use unauthorized tools (bots, hacks, mods)

Disrupt or interfere with the Services

Violate laws or third-party rights

Share harmful, abusive, or illegal content

We reserve the right to suspend or terminate accounts that violate these terms.

ACCEPTANCE OF TERMS

By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.